Terms of Service

Last Updated: November 11, 2025

1. Acceptance of Terms

By accessing and using IgniteDMS ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Permission is granted to temporarily use the Service for personal, non-transferable use only. This is the grant of a license, not a transfer of title.

Under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained in the Service
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or mirror the materials on any other server

3. Service Description

IgniteDMS provides dealership management software including but not limited to:

  • Inventory management
  • Customer relationship management (CRM)
  • Deal management and paperwork
  • Payment processing integration
  • Reporting and analytics

4. Account Terms

You must provide accurate and complete information when creating your account. You are responsible for maintaining the security of your account and password. IgniteDMS cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

5. Payment Terms

Service fees are billed annually in advance. All fees are non-refundable. We reserve the right to change our fees upon 30 days notice.

6. Cancellation and Termination

You may cancel your subscription at any time. Upon cancellation, your account will remain active until the end of your current billing period. We reserve the right to suspend or terminate your account for violations of these terms.

7. Modifications to Service

We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

8. Data Ownership

You retain all rights to your data. We claim no intellectual property rights over the material you provide to the Service. All data remains yours.

9. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Service and informs users of our data collection practices.

10. Limitation of Liability

In no event shall IgniteDMS, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

11. Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

14. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: legal@ignitedms.com
  • Phone: (817) 586-9634
  • Address: 1168 W Pioneer Parkway, Arlington, TX 76013